Privacy Policy

In accordance with the legal requirements of data protection law (in particular the BDSG as amended and the European General Data Protection Regulation 'GDPR'), we inform you below about the nature, scope and purpose of the processing of personal data by our company. This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 GDPR.

Name and contact details of the responsible person(s)Our responsible person(s)
(hereinafter "responsible person(s)") within the meaning of Art. 4 item 7 GDPR is:

DosoSoft UG (haftungsbeschränkt)
Moritz-Sommer-Str. 4

Düsseldorf

Managing Director Felix Schwerz

Commercial Register/No.: HRB 89122
Register Court: Düsseldorf Local Court
Email address: info@dososoft.com

Types of data, purposes of processing and categories of data subjects

In the following, we inform you about the type, scope and purpose of the collection, processing and use of personal data.

Types of data we processUse data
(access times, websites visited, etc.), inventory data (name, address, etc.), contact data (telephone number, e-mail, fax, etc.), communication data (IP address, etc.),

2. purposes of the processing according to Art. 13 para. 1 c) GDPR
To enable easy access to the website, to improve user experience, to make the website user-friendly, to handle contact requests, to ensure uninterrupted, secure operation of our website,

3. categories of data subjects under Art. 13(1)(e) GDPRvisitors/users of
the website,

The data subjects are collectively referred to as "users".


Legal basis for the processing of personal data

Below we inform you about the legal basis for the processing of personal data:

  1. If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis.

  2. If the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures, which are carried out at your request, then Art. 6 (1) p. 1 lit. b) GDPR is the legal basis.

  3. If the processing is necessary for the fulfilment of a legal obligation to which we are subject (e.g. statutory retention obligations), the legal basis is Article 6 (1) sentence 1 lit. c) GDPR.

  4. If the processing is necessary to protect the vital interests of the data subject or another natural person, the legal basis is Article 6(1)(d) GDPR.

  5. If the processing is necessary to protect our legitimate interests or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not override this, then Article 6 (1) sentence 1 lit. f) GDPR is the legal basis.


Disclosure of personal data to third parties and processors

As a matter of principle, we do not pass on any data to third parties without your consent. Should this nevertheless be the case, then the disclosure is made on the basis of the aforementioned legal grounds, e.g. in the case of the disclosure of data to online payment providers for the fulfilment of a contract or due to a court order or because of a legal obligation to hand over the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.
We also use processors (external service providers e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors as part of a contract processing agreement, this is always done in accordance with Art. 28 GDPR. In doing so, we select our processors carefully, monitor them regularly and have been granted a right to issue instructions regarding the data. In addition, the processors must have taken suitable technical and organisational measures and comply with the data protection regulations according to the BDSG n.F. and GDPR.


Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) has created a uniform basis for data protection in Europe. Your data is therefore predominantly processed by companies to which GDPR applies. However, should processing take place through services of third parties outside the European Union or the European Economic Area, these must meet the special requirements of Art. 44 et seq. GDPR. This means that the processing takes place on the basis of special guarantees, such as the officially recognised determination by the EU Commission of a level of data protection corresponding to the EU or the observance of officially recognised special contractual obligations, the so-called "standard contractual clauses".
Insofar as we obtain your express consent to the transfer of data to the USA
due to the invalidity of the so-called "Privacy Shield" in accordance with Article 49 (1) sentence 1 lit. a) DSGVO, we point out in this regard the risk of secret access by US authorities and the use of the data for monitoring purposes, possibly without any legal remedy for EU citizens.


Deletion of data and storage period

Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as you withdraw your consent to the processing or the purpose for the storage no longer applies or the data is no longer required for the purpose, unless their continued storage is required for evidence purposes or is contrary to statutory retention obligations. This includes, for example, retention obligations under commercial law for business letters in accordance with § 257 para. 1 of the German Commercial Code (HGB) (6 years) and retention obligations under tax law for receipts in accordance with § 147 para. 1 of the German Fiscal Code (AO) (10 years). When the prescribed retention period expires, your data will be blocked or deleted unless the storage is still necessary for the conclusion or fulfilment of a contract.


Existence of automated decision making

We do not use automated decision making or profiling.


Provision of our website and creation of log files

  1. If you only use our website for informational purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:

  • IP address;

  • user's internet service provider;
    date and time of the request;

  • browser type;

  • language and browser version;

  • content of the request;

  • time zone;

  • access status/HTTP status code;

  • amount of data;

  • websites from which the request comes;

  • operating system.


This data is not stored together with other personal data about you.

  1. This data serves the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as its optimisation and statistical evaluation.

  2. The legal basis for this is our legitimate interest in data processing, which also lies in the above purposes, in accordance with Art. 6 (1) sentence 1 lit. f) GDPR.

  3. For security reasons, we store this data in server log files for a period of days. After this period, they are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.


Cookies

  1. We use so-called cookies when you visit our website. Cookies are small text files that your internet browser places and stores on your computer. When you visit our website again, these cookies provide information to automatically recognise you. Cookies also include so-called "user IDs", where user details are stored by means of pseudonymised profiles. When you access our website, we will inform you by means of a reference to our data protection declaration about the use of cookies for the purposes mentioned above and how you can object to this or prevent their storage ("opt-out").

    The following types of cookies are distinguished:

    - Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to save certain functions of the website such as logins, shopping cart or user entries, e.g. regarding the language of the website.

    - Session cookies: Session cookies are needed to recognise repeated use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognise you. The information obtained in this way is used to optimise our offers and to provide you with easier access to our site. When you close the browser or log out, the session cookies are deleted.

    - Persistent cookies: These cookies remain stored even after you close the browser. They are used for login storage, reach measurement and marketing purposes. They are automatically deleted after a predefined period of time, which may differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

    - Third-party cookies (especially from advertisers): You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out at this point that you may then not be able to use all the functions of this website. Read more about these cookies in the respective privacy statements of the third-party providers.

  2. Data categories: User data, cookie, user ID (esp. the pages visited, device information, access times and IP addresses).

  3. Purposes of processing: The information obtained in this way serves the purpose of technically and economically optimising our web offers and providing you with easier and more secure access to our website.

  4. Legal basis: If we process your personal data with the help of cookies based on your consent ("opt-in"), then Art. 6 para. 1 p. 1 lit. a) GDPR is the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Art. 6 para. 1 p. 1 lit. f) GDPR is the legal basis. The legal basis is also Art. 6 para. 1 p. 1 lit. b) GDPR if the cookies are set to initiate a contract, e.g. for orders.

  5. Storage period/deletion: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

    Cookies are otherwise stored on your computer and transmitted
    from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

    Here you will find information on deleting cookies by browser:

    Chrome: https://support.google.com/chrome/answer/95647

    Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac

    Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-fi refox-delete

    Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-e xplorer-delete-manage-cookies

    Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies

  6. Objection and "Opt-Out": You can generally prevent the storage of cookies on your hard drive, regardless of consent or legal permission, by selecting "do not accept cookies" in your browser settings. However, this may result in a functional restriction of our offers. You can object to the use of cookies from third-party providers for advertising purposes via a so-called "opt-out" via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).


Contact us via contact form / e-mail / fax / post

  1. When contacting us via contact form, fax, post or e-mail, your details will be processed for the purpose of handling the contact request.

  2. The legal basis for the processing of data is Art. 6 para. 1 p. 1 lit. a) GDPR if you have given your consent. The legal basis for the processing of data transmitted in the course of a contact request or e-mail, letter or fax is Art. 6 para. 1 p. 1 lit. f) GDPR. The data controller has a legitimate interest in processing and storing the data in order to be able to answer users' enquiries, to preserve evidence for liability reasons and, if necessary, to be able to comply with its statutory retention obligations for business letters. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b) GDPR.

  3. We may store your details and contact request in our Customer Relationship Management System ("CRM System") or similar system.

  4. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. We store enquiries from users who have an account or contract with us until two years after termination of the contract. In the case of legal archiving obligations, deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) retention obligation.

  5. You have the option to revoke your consent to the processing of personal data at any time in accordance with Art. 6 para. 1 p. 1 lit. a) GDPR. If you contact us by e-mail, you can object to the storage of personal data at any time.


YouTube videos

  1. We have embedded YouTube videos from youtube.com on our website using the embedded function so that they can be called up directly on our website. YouTube belongs to Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland.

  2. Data category and description of data processing: Usage data (e.g. website accessed, content and access times). We have integrated the videos in the so-called "extended data protection mode" without using cookies to record user behaviour in order to personalise the video playback. Instead, the video recommendations are based on the currently played video. Videos played in enhanced privacy mode in an embedded player do not affect which videos are recommended to you on YouTube. When you start a video (click on the video), you consent to YouTube tracking the information that you have accessed the corresponding subpage or video on our website and using this data for advertising purposes.

  3. Purpose of the processing: Provision of a user-friendly offer, optimisation and improvement of our content.

  4. Legal basis: If you have given your consent ("opt-in") for the processing of your personal data by the third-party provider using "etracker", then the legal basis is Article 6 (1) sentence 1 lit. a) GDPR. In addition, the legal basis is our legitimate interest in data processing in accordance with Art. 6 para. 1 p.1 lit. f) GDPR, which lies in the above purposes. In the case of services that are provided in connection with a contract, the tracking and analysis of user behaviour is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR, in order to be able to offer optimised services for the fulfilment of the purpose of the contract with the information thus obtained.

  5. Data transfer/recipient category: Third-party providers in the USA. The data obtained is transferred to the USA and stored there. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish this, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purposes of advertising, market research or optimisation of its websites.

  6. Storage period: Cookies for up to 2 years or until they are deleted by you as the user.

  7. Objection: You have the right to object to Google creating user profiles. Please address this directly to Google via the privacy policy mentioned below. You can make an opt-out objection regarding advertising cookies here in your Google account:
    https://adssettings.google.com/authenticated.

  8. See YouTube's terms of use at https://www.youtube.com/t/terms and Google's privacy policy for advertising at https://policies.google.com/technologies/ads for more information on the

  9. Use of Google cookies and their advertising technologies, storage duration, anonymisation, location data, how they work and your rights. Google's general privacy policy: https://policies.google.com/privacy.


Social media presence

  1. We maintain profiles and fan pages in social media. When you use and access our profile in the respective network, the respective data protection information and terms of use of the respective network apply.

  2. Data categories and description of data processing: usage data, contact data, content data, inventory data. Furthermore, user data within social networks is usually processed for market research and advertising purposes. For example, usage profiles can be created based on the usage behaviour and resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the usage behaviour and the interests of the users are stored. Furthermore, data independent of the devices used by the users may also be stored in the usage profiles (especially if the users are members of the respective platforms and are logged in to them). For a detailed presentation of the respective forms of processing and the options to object (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks. In the case of requests for information and the assertion of data subject rights, we would also like to point out that these can be asserted most effectively with the providers. Only the providers have access to the users' data and can take appropriate measures and provide information directly. If you still need help, you can contact us.

  3. Purpose of the processing: communication with the users connected and registered on the social networks; information and advertising for our products, offers and services; external presentation and image cultivation; evaluation and analysis of the users and contents of our presences in the social media.

  4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes according to Art. 6 para. 1 p. 1 lit. f) GDPR. Insofar as you have given us or the person responsible for the social network consent to the processing of your personal data, the legal basis is Art. 6 para. 1 p. 1 lit. a) in conjunction with. Art. 7 GDPR.

  5. Data transfer/recipient category: Social network.

  6. The data protection notices, information options and objection options (opt-out) of the respective networks / service providers can be found here:
    - Facebook - Service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland); Website: www.facebook.com; Privacy policy: https://www.facebook.com/about/privacy/, Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com; Objection: https://www.facebook.com/help/contact/2061665240770586; Agreement on joint processing of personal data on Facebook pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum, Privacy notices for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insi ghts_data.
    We are jointly responsible for our fan page with Facebook according to Art. 26 GDPR. For this purpose, an agreement called "Information on Page Insights", available at https://www.facebook.com/legal/terms/page_controller_addendum, was concluded, according to which Facebook must observe certain security measures and will also fulfil theData Protection Rights directly itself. You can therefore also contact Facebook directly for information rights and deletions. However, this does not affect your data subject rights, such as above all information, deletion, objection and complaint to the competent supervisory authority. For more information on shared responsibility, see the "Information on Page Insights Data" at https://www.facebook.com/legal/terms/information_about_page_insights_data.
    - Twitter - Service Provider: Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) - Privacy policy: https://twitter.com/de/privacy, Opt-Out: https://twitter.com/personalization
    - XING - Service provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) - privacy policy/opt-out: https://privacy.xing.com/de/datenschutzerklaerung.

    - LinkedIn - Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland) - Privacy Policy: https://www.linkedin.com/legal/privacy-policy, Cookie Policy and Opt-Out: https://www.linkedin.com/legal/cookie-policy.


Rights of the data subject

Objection or revocation against the processing of your data

Insofar as the processing is based on your consent pursuant to Art. 6 (1)
p. 1 lit. a), Art. 7 GDPR, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Insofar as we base the processing of your personal data on the balance of interests pursuant to Art. 6 (1)
p. 1 lit. f) GDPR, you may object to the processing. This is the case if the processing is not necessary, in particular, for the fulfilment of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the merits of the case and either cease or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

You can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can exercise the right to object free of charge. You can inform us of your advertising objection using the following contact details:

DosoSoft UG (haftungsbeschränkt)
Moritz-Sommer-Str. 4

Düsseldorf

Managing Director Felix Schwerz

Commercial Register/No.: HRB 89122
Register Court: Düsseldorf Local Court
Email address: info@dososoft.com

 

Right to information

You have a right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it has not been collected directly from you.

  1. Right to rectification

You have a right to rectify inaccurate data or to complete accurate data in
accordance with Art. 16 GDPR.

  1. Right to deletion

You have a right to have your data stored by us deleted in accordance with Art. 17 GDPR, unless legal or contractual retention periods or other legal obligations or rights to further storage prevent this.

  1. Right to restriction

You have the right to request restriction of the processing of your personal data if one of the conditions in Art. 18(1)(a) to (d) GDPR is met:

- If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
- the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
- the controller no longer needs the personal data for the purposes of the processing but you need them for the establishment, exercise or defence of legal claims; or
- if you have objected to the processing pursuant to Article 21(1) GDPR and it is not yet clear whether the controller's legitimate grounds override your grounds.

  1. Right to data portability

You have a right to data portability under Article 20 GDPR, which means that you can obtain the personal data we hold about you in a structured, commonly used and machine-readable format or request that it be transferred to another controller.

  1. Right to complain

You have a right to complain to a supervisory authority. As a rule, you can contact the supervisory authority for this purpose, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement.

Data security

In order to protect all personal data transmitted to us and to ensure that the data protection regulations are complied with by us, but also by our external service providers, we have taken appropriate technical and organisational security measures. Therefore, among other things, all data between your browser and our server is transmitted encrypted via a secure SSL connection.



Status: 08.03.2021